TradeStack Support.
We are here to help with TradeStack.
Contact us
Email admin@talktoyoulater.ai
Please include “TradeStack Support” in the subject line and tell us:
- — What you were trying to do
- — What happened
- — Your device model and OS version, if known
- — Your TradeStack app version, if known
Screenshots help. Never send passwords, payment-card numbers, or bank credentials.
Frequently asked questions
A card was identified incorrectly. What should I do?
Card identification is an estimate. You can edit any card's set, year, number, condition, and grading details directly in your binder.
If a card is consistently misread, email us with a photo and we will look into it.
How accurate are the estimated values?
Values are estimates based on available market data and can move quickly. Always verify recent comparable sales before buying, selling, or trading.
My binder-page scan missed cards. Any tips?
Use even, indirect lighting, hold the page flat and parallel to the camera, and avoid glare from sleeves or toploaders.
You can always add or correct cards manually after a scan.
How does pack-opening capture work?
Record a new video in the app or import one you already filmed, then hold each card toward the camera. TradeStack shows likely identities and estimated values as cards appear, and you can add the recognized cards to your binder in reveal order after reviewing them.
What is the difference between Free and Plus?
Free includes one collecting category, up to 50 cards, five binder-page scans per month, three marketplace listings, the classic binder appearance, and advertising.
Plus includes up to three categories, up to 5,000 cards, unlimited scanning and listings, no advertising, price alerts, collection exports, and custom binder colors and themes.
How do I manage or cancel my membership?
Memberships are billed through your app store account. Manage or cancel a subscription in your Apple or Google account subscription settings. Refunds are handled by the app store.
How do trades and sales work?
TradeStack helps you list cards, browse other collectors' listings, and build trade packages. Collectors are responsible for agreeing on terms, shipping, and payment between themselves.
Never share payment credentials in messages, and inspect cards on arrival.
I changed devices. Will my collection transfer?
Sign in with the same account on your new device to restore your binder. If you cannot sign in, email us and we will help.
How do I delete a card, a listing, or my account?
Delete individual cards and listings from your binder or marketplace area. To request account deletion, email us from the address associated with your account.
Privacy
Read the TradeStack Privacy Policy.